Online Class Policies

Online Class Policies

Registration and Withdrawal Policies for Online Classes

If you withdraw seven days or more before the start date of a class, we will issue a class credit, or if you prefer, a full refund minus the $10 processing fee.

For multi-week online classes, if you are unhappy with the format of the class, you may withdraw before the second meeting of the class for a full class credit (no refunds given).

For Food and Wine classes, you can withdraw three days or more before the start date of a class for a class credit. After we send out a Zoom link and a recipe packet, no credits or refunds will be given.

For one-day online classes (with no curbside pickup component), you can withdraw the day-of for full class credit (no refunds given).

For online classes with curbside pickup, you can withdraw up to two days before the date of curbside pickup or the first class meeting, whichever comes first, for a class credit minus the materials fee (no refunds given). If you attended the first class or already did curbside pickup, no credit or refund can be given.

If you register the day before the class begins or after the first date, please contact zoom@ccae.org for the invitation link.

Student Expectations for Online Classes

Do not share the Zoom meeting invitation and link with anyone who is not registered for the class.

Classes will take place at the time they are scheduled. We cannot guarantee that recorded classes will be available if you are not able to attend the class at the time scheduled.

One registration is for one person. If you are planning to invite your spouse, partner, or friend to attend this online class with you, please sign up for an additional seat.

Inform anyone in your household that you will be in a class; if your camera and/or microphone are on, they will be seen and/or heard.

For the security of our instructors and students, please do not record the class. Please do not take photos of the class without the permission of the instructor and the other students.

If you are unsure if you are able to use Zoom or if your camera and microphone work, we recommend testing it out by joining a test meeting before your class starts by clicking here: https://zoom.us/test.

For more questions related to using Zoom, please email zoom@ccae.org.